Privacy Policy

At Sweet Dee, we prioritize the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our site.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we also gather information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

Additionally, when you make or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, etc.), email address, and phone number.

2. How We Use Your Data

We use the information we collect to:

• Process and ship your orders.
• Communicate with you about your orders, products, or promotions.
• Analyze how our site is used to improve the customer experience.
• Send you marketing offers, updates, or promotions if you have opted in.

3. Sharing Your Personal Information

We share your personal information with third parties to help us use your data to provide our services. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal information here. We also use Google Analytics to help us understand how our customers use the site.

Additionally, we may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or protect our rights.

4. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email address below.

Furthermore, if you are a European resident, we process your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests.

5. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Cookies

We use cookies to collect information about your interaction with our site and to enhance your experience. You may choose to disable or block certain cookies through your browser settings, but this may affect the functionality of our site.

7. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the update date will be indicated at the top of the document.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@sweetdee.com.